Toyota Of Lawton - Beware of the Service Dept.

Lawton OK

Description

"Mr. Kenneth Pittman runs this crew - Beware" Toyota of Lawton 7110 NW Quanah Parker Trailway Lawton, OK 73505 People be ware from The Toyota Service Department all the way to the top with Kenneth Pittman, poorest customer service I have came across in over 35 years, unbelievable! Brought my vehicle in just to have the handle on the stick shift changed and they broke my linkage causing shifting problems that it did not have coming in, they tried to charge me an additional $800 and some dollar and after saying no way my car had this problem coming in just a handle changed and even the mechanic said something broke a little plastic gear and screwed up the shifting. They came back and said they would take care of it basically admitting there wrong but they said they did nothing wrong that they will just take care of it, yeah right! They said originally they had the part when they we're going to charge me and personalities got involved his employees amazingly started lying and now that they have broke my car they told me to leave. This is the saddest car dealer I have done business with in decades, terrible - All Beware sadly these people lie like you couldn't even believe it until it happens to you kind of thing, again beware! "BEYOND TERRIBLE CUSTOMER SERVICE" "LIE AFTER LIE, AFTER LIE / UNBELIEVABLE