Massage Chair Technician - Fairbanks, AK - Part-Time - STROL01777-0000

Fairbanks AK

Description

MASSAGE CHAIR TECHNICIAN - Part Time - Fairbanks, AK Flexible Schedule! Great Opportunity for Someone Looking for Additional Income Approximately 1.5 hours of work bi-monthly. $30.00 per hour COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.  Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.    BASIC FUNCTION Flexible Schedule! Seeking a self-motivated individual for a part-time massage chair technician. This position will be responsible for maintaining the massage chairs at the Planet Fitness location in Fairbanks, AK. Duties will include, but are not limited to: repairing and maintaining massage chairs as needed. This requires the use of an app which documents the work performed. This is an as needed position approximately 1.5 hours of work bi-monthly. KEY RESPONSIBILITIES Inspect and perform maintenance on equipment, (massage chairs). Complete and submit all necessary reports in an accurate and timely manner. Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone). Other assignments as needed. EXPERIENCE Minimum 3 years in a customer service role. 3 years of field-based product support experience (route) is preferred. Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment. PERSONAL CHARACTERISTICS Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities. Organized and able to manage multiple priorities effectively. EDUCATION Technical degree or similar preferred but not required   LICENSES & CERTIFICATIONS Valid Drivers license required Our ideal candidate has the following skills: Time Management Prioritizing Customer Service Communication Troubleshooting Our ideal candidate has the following behaviors: Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity Self-Starter: Inspired to perform without micro-management PHYSICAL REQUIREMENTS Lift 40 lbs. to waist height Push/Pull 75-100 lbs. Bend and stoop, walk and stand for long periods of time Visual acuity/manual dexterity to perform mechanical and electrical repairs Experience Required 3 year(s): Customer Service Education Preferred Technical/other training or better Licenses & Certifications Required Drivers License Skills Required Troubleshooting Communication Customer Service Prioritizing Time Management Behaviors Required Dedicated: Devoted to a task or purpose with loyalty or integrity Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Self-Starter: Inspired to perform without outside help