QC & WAREHOUSE SHIPPING/RECEIVING CLERK

North Bergen NJ

Description

KEY RESPONSIBILITIES • Processing, Pick, Pack, and Ship Products and Swatches: o Process all swatch shipments in Shopify and Shipstation. Ship out swatches to customers. o Responsible for picking, packing, and shipping all e-commerce orders – includes all apparel & accessories o Ensure that orders are being packed in accordance with e-commerce packaging guidelines put into place. o Monitor inventory levels for swatch packing supplies and materials. Alert e-commerce team when running low so a re-order can be placed. o Assist in Shipping dress orders during high promotion periods. • Receiving: o Assist in Shipping and Unloading Trucks o Validate and match units received against Packing Slip. o Sort and place products in designated areas in the warehouse. • Returns: o Responsible for processing all customer returns, utilizing Return Magic in Shopify. o Responsible for doing a quality assurance check on all incoming returns and communicating to e-commerce team should an item not arrive in adequate condition. Send photos to e-commerce team when needed. o Ensure all returns are refreshed/steamed/re-packaged/re-bagged to comply with JYC quality standards. o Responsible for notifying e-commerce team when returns are QA’d and approved for return within the designated timeline. • Inventory Communications: o Communicate when needed between the warehouse and e-commerce team to notify them of bulk shipment arrivals, inventory transfer arrivals, etc. o Responsible for maintaining inventory counts and doing spot checks of physical inventory vs. access/red horse when needed. • Quality Assurance: o Inspect all orders being received and shipped, checking for damages and missing items. o Inspect all bulk shipments to ensure dresses arriving from the factory are in accordance with JYC quality standards. Document QC issues and Alert E-commerce team if items are found to not be proper condition upon arrival. o Assist in Minor repairs and stain removal. • Other: o Assist in completing physical inventory at the warehouse at least 2 times a year. o Demonstrates the ability to work independently and maintain company standards. o Helps to keep warehouse clean and organized. KEY SKILLS REQUIRED AND EXPECTED: • Prior experience in shipping or experience at a warehouse is necessary • Has attention to detail • Timeliness • Customer first mindset • Accuracy • Must be capable of managing time effectively and multi-tasking as necessary. • Ability to work holidays/weekends when needed.