Customer Service Representative

2050 McKinley St Bay #2, Hollywood FL

Description

Job description Telemarketing and Sales Agent DeliverLean Care is one of the nation's largest healthy food manufacturers and is looking for an enthusiastic Telemarketing Sales Agent to generate sales either by calling or answering requests from new and existing clients in a fast-paced environment. You will be responsible for influencing existing or potential customers to use our services. A successful Agent must be friendly and persuasive and must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will be patient, intelligent and motivated. The goal is to promote business growth by offering additional services and goods to our company’s existing clientele. Responsibilities Make outbound calls to generate new leads with existing clients – no cold calling Answer incoming calls from prospective clients Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to use our products demonstrating how our services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information Skills Proven experience as telemarketer or similar sales/customer service role Proven track record of successfully meeting sales quotas preferably over the phone Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems Excellent communication and presentation skills Proficient in English Bilingual (Spanish/English) is preferred Persistent and results-oriented Patient and able to handle customer rejection High school diploma; BSc/Ba is a plus Job Types: Full-time, Part-time Schedule: 8 hour shift Monday to Friday Weekends Education: High school or equivalent (Preferred) Experience: Sales Experience: 1 year (Preferred) Customer Service: 1 year (Preferred) Telemarketing: 1 year (Preferred) Language: English Spanish Bilingual (Preferred) Paid Training: Yes Typical start time: 9AM Typical end time: 5PM This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Achievement-oriented -- enjoys taking on challenges, even if they might fail Autonomous/Independent -- enjoys working with little direction Innovative -- prefers working in unconventional ways or on tasks that require creativity High stress tolerance -- thrives in a high-pressure environment Work Remotely: No Job Type: Full-time Pay: $12.00 - $14.00 per hour