Business Process Analysis & Design 2 Days Training in San Antonio, TX

18756 Stone Oak Parkway,San Antonio TX 78258

01 July, 2021

Description

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction Course Description: This business process improvement course provides you with an opportunity to learn the essential knowledge and skills for applying the most effective and current business analysis techniques when modeling your business, comprehensively analyzing the current state, and subsequently designing the future state. The application of these techniques will be presented as part of an overall framework, as you identify key deliverables and the major steps from modeling and analysis of the current state and future state design. Course Outline: Develop the Process List Every workplace contains business processes, however not all business processes are documented. This section focuses on how to develop a process list. After identifying the business processes, decision-making tools are practiced to consider what is important to the business. These tools include using prioritization and weighting criteria to make decisions based on business needs. Finally, you will discover how to gain support and buy-in from key stakeholders.Define the Scope Identifying the scope of the business process is critical for defining the boundaries of the project. In this section you will learn how to identify and document the boundaries of the business process that needs to be improved. Discussion and consideration of overcoming scope creep problems is also reviewed regarding the business process. Finally, you will determine what approvals are necessary before moving into detailed business analysis.Draw the Process Model Process modeling ensures understanding of the business processes being analyzed. In this section you will learn the basics of process models, standard charting shapes, and the various levels used to draw business processes. Both visual models and text are practiced in this section to ensure understanding of the current state, as well as reviewing who needs to be involved in this step.Estimate Time and Cost Estimating time and cost for the current state involves analyzing process and cycle time, as well as existing costs to provide a return on investment. Examination of how to determine time and cost estimates for the current state is provided in this section, as well as the specific types of costs to analyze for potential business process improvement.Validate the Process Model Reviewing and confirming your analysis of the current state is critical before identifying potential improvements for the desired future state. This section focuses on the correct sequence to perform the validation steps with the project stakeholders. After validation is completed, improvement targets can begin to be identified.Apply Improvement Methods Now that the current state has been validated, the course focus begins to shift toward the future state. This section includes applying multiple techniques for proposing changes to the future state by using an extreme visual model. A process is followed to apply six improvement methods to ensure effective analysis work has been applied. Upon completion of analyzing what to improve, you will draw the process model for the proposed future state.Establish Controls & Metrics Adding controls to the business process ensures accuracy, reliability and can reduce errors. In this first part of the section you will identify controls necessary for the future state. Establishing metrics helps ensure effectiveness, efficiency and adaptability of the business process. The second part of this section will help you distinguish which metrics will help evaluate whether the improved business process will work as you planned.Test the Process Testing the new or improved business process helps to identify bottlenecks, as well as work out bugs, defects and/or errors. Testing also helps ensure the process meets stated goals and provides for smooth implementation of the business process.This section will help you identify what needs to be included in testing the proposed future state.Evaluate Change Readiness During the analysis process it is critical to consider what the business is trying to accomplish. Evaluating change readiness helps to create strategies for minimizing the change impacts on the workplace, the workers, as well as avoiding distractions.This section examines change impacts, resistors to change and how to create an implementation plan for the changes identified to the business process.Perform Continuous Improvement Continuous improvement is an ongoing effort to enhance products, services or processes. This section focuses on how to monitor a business process and make adjustments as necessary so the business process repeatedly gets better over time.You will learn how to use different root cause analysis techniques to improve business processes and how to put together a continuous improvement plan. Finally, you will monitor data to identify and rank performance problems once the business process has been piloted.Hands-On ExercisesTarget Audience :  Project Managers Operations Research AnalystsBusiness Process Owners and ManagersBusiness and System Analysts, Strategic PlannersProcess Improvement Specialists, TQM, and Six Sigma Team MembersConsultants & Analysts HR Professionals dealing with the introduction of new skills and processesRequirements Definition SpecialistsBusiness Process and Quality Improvement ChampionsExecutives, Senior Management DirectorsOperations & Accounting ProfessionalsLearning Objectives: Learn the key objectives for business process improvement initiativesImprove your ability to meet your customer's needsIdentify opportunities to improve business processes by following a systematic 10-step business improvement process that is simple to followUse decision-making tools to determine business prioritiesCreate prioritized process listsIdentify and document scope while alleviating scope creepApply the information elicited in the fact gathering process to create and analyze process modelsGain the knowledge and skills to estimate process time and cycle timeLearn how to estimate business process costsDiscover how to clarify and validate the current state of the business process before jumping to solutionsGain the required level of competencies to follow the basic steps in improving business process performanceImplement business process improvement methods to bridge toward the design of the future stateApply improvements and refinements by creating the future state process modelAssess and select business process performance controls, metrics and targetsRefine success measurements from the scope definition documentIdentify how to test the improved business processEvaluate how prepared the organization is for the changes that will occur to the business processDetermine the impact of change on customers and create an implementation planUse root cause analysis techniques to apply continuous improvement principlesSpecify how to perform continuous improvement tactics on business processes and implementing a business processCourse Agenda : Day 1 Business Process Improvement OverviewDevelop the Process ListDefine the ScopeDraw the Process ModelEstimate Time and CostValidate the Process ModelDay 2 Apply Improvement MethodsEstablish Controls and MetricsTest the ProcessEvaluate Change ReadinessPerform Continuous Improvement Click here to subscribe to our text messages. Who we are Mangates is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. What we do We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.     https://www.youtube.com/watch?v=ca-9iJ4zw0Q