Conflict Management Certification Training in Tyler, TX

Business Center,Tyler, TX TX 75701

23 July, 2021

Description

Conflict Management Training By Industry Expert Conflict Management Training Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control. Conflict Management Training Overview: Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control. Our one-day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace and become a highly successful person and leader. Learn to build conflict resolution techniques that work, and manage complex team dynamics with sensitivity and firmness. On successful completion of the course, you will receive a Course Completion Certificate from Knowledge torch. What you will learn: On completion of this course, participants will be able to: • Understand why conflicts arise • Identify common responses to conflicts in terms of behavior, thoughts and attitude • Explore Aggressive, Passive and Assertive approaches and the consequence of each response • How to deal with difficult team members • Learn effective conflict resolution methods and best practices for managing conflicts • How to build trust and credibility with colleagues and team members • Learn to hold difficult conversations calmly and assertively Here’s what you will get: • 1-day interactive workshop led by experts in the field • Interactive session (questionnaires, open discussions and sharing) between trainer and learners Think, pair and share for and between group facilitation • Mini lectures by trainer and role plays by learners to highlight the learning lessons • Demonstration by the trainer to break down conflicts and barriers at the workplace • Case studies highlighted and lessons learnt • Group activities and brainstorming sessions • Group project work including debrief sessions after each activity undertaken • Insights and reflections on what has been shared and learnt during the training workshop • Completion certificate will be provided KEY FEATURES • 8-hour interactive and intensive workshop led by industry experts • Role play and case studies for practical understanding • Get the day-to-day tools to be a successful leader and person • Course completion certification issued by Knowledge torch Email:Andrew.bruce@knowledgtorch.com