Wanted: AirBnb Co-host

Bellevue WA

Description

We are a small boutique vacation rental company (Valta Realty) looking for someone to co host our Airbnb properties. Your tasks include: 1- Response to all guest’s messages: inquiries, reservations, questions, etc via Airbnb messaging app. 2- Check up on guests during their stays. 3- Review guests at the end of their stays. 4- Coordinate with cleaners via messaging. 5- Physical trips when needed to check the units, troubleshoot guests' issues, maintenance, supplies etc. Requirements: 1- Be flexible. 80% of your tasks are done online. However, occasionally, you may need to go to the properties. Therefore, you will need to be flexible. 2- Be prompt. All customers’ text messages need to be responded to within 2 hours during daytime. 3- Live between Kirkland and Bellevue (where our properties are located) 4- Experience with using computer, app, text messages (preferably Airbnb app) 5- Have some customer service experience (preferably in hospitality industry) Compensations: $20/booking and $30/trip. You will work between 2-15 hours/week. Your monthly earning is $100-$700. If you are interested in this opportunity, please answer these below questions and send them to [email protected] 1- Do you have an Airbnb profile? If so, please send us the link 2- Do you have a Linkedin profile? If so, please send us the link. If you have no Linkedin profile, please send us your resume. 3- Tell us a time when you provided someone a service that made the person happy in 50-100 words. 4- Tell us a time when you dealt with difficult customers in 50-100 words.