Circulation Library Assistant I

Waltham MA

24 June, 2021

3:01 PM

Description

Seeking a friendly, adaptive, enthusiastic, service-oriented individual to help serve a diverse, urban community within a busy library setting. We're looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued. Qualifications include: Bachelor’s degree and at least one year experience working with staff and public in a tactful and courteous manner. Excellent computer and problem solving skills along with an active interest in new technologies and social media. Superior customer service skills. Strong knowledge of popular library materials and ability to anticipate publishing trends in order to select and order materials and weed collections. Ability to advise patrons on reference and current reading materials. Ability to perform detailed work accurately and efficiently with a minimum of supervision. Strong oral and written communication skills. The employee must occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Selected candidate will be required to submit three written and signed letters of reference within one week of accepting a conditional offer. Letters may not be dated any older than two years. Emails are acceptable providing they come directly from the author’s email. Full description available at Human Resources Department. Duties include: Providing public service desk tasks including check-in, check-out and renewing materials on the telephone or in person. Providing outreach to area organizations. Creating compelling displays & programming. Having strong knowledge of popular library materials and ability to anticipate publishing trends in order to select and order materials, as well as weeding. Interpreting and enforcing library policy and other similar or related work as directed. Preferred: Fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software. 35 hours per week Weekly schedule to include a morning and afternoon and a minimum of two evenings/week, plus a minimum of one Saturday and one Sunday per month including July & August. Excellent benefits. Starting salary: $57,652 Deadline to apply: July 23, 2021 Qualified candidates should submit, preferably in one complete pdf file: Completed City of Waltham employment application https://www.city.waltham.ma.us...ResumeLetter of interest to: Mary Gullotti Human Resources Department, 119 School Street, Waltham, MA 02451 [email protected] / 781-314-3356 Equal Employment Opportunity / Affirmative Action Employer Req#2021-85 Posted 6/23/2021