Treatment Coordinator Bootcamp - In person CE event

8610 N New Braunfels, Ste 706,San Antonio TX 78217

16 July, 2021

Description

This 8-hour course is designed to teach coordinators to engage patients effectively, present treatment options skillfully, & close the deal. THE PROGRAM You work at a beautiful practice, you provide top quality care, and you have a solid marketing plan…but you’re not making money! Why? You have to convince patients they need the treatment you recommend. That’s where a skilled Treatment Coordinator comes in! Successfully “selling” doesn’t come naturally to most people; it’s a learned skill that must be taught by an experienced instructor and practiced to perfection. This 8-hour course is designed to teach coordinators how to engage patients effectively, present treatment options skillfully, and ultimately how to “close the deal”. During the class, students will actually present and “sell” treatment plans to mock patients, and be guided on their performance. COURSE OBJECTIVES This training is designed to enhance the Treatment Coordinator’s effectiveness in securing and planning the delivery of oral healthcare services. Course attendees will learn to describe and explain treatment options with patients, define costs associated with different treatment plans, propose and plan a treatment schedule with the patient, and formulate payment plans with patient. ABOUT THE TRAINERS FRANK LISENBEE Frank has over 36 years of experience leading teams and managing healthcare organizations. As a Senior Noncommissioned Offer in the United States Air Force, he served in numerous senior leadership positions to include DoD Occupational Analyst, Texas and Louisiana District Manager at Ocean Dental, Chief Operations Officer at Sole Support, and Practice Director at Health Texas Medical Group. He is a nationally-published author and his many career awards include the USAF Dental Noncommissioned Officer of the Year. Frank is a graduate of every level of the Air Force's Noncommissioned Offers' academies and holds degrees in Dental Sciences, Organizational Management, and Human Resources. JENNIFER MEDELEZ Born and raised in San Antonio, TX, Jennifer has a high degree of commitment to exceptional performance, process efficiency and outcome accuracy. With over 14 years in the healthcare industry, she has served in leadership roles in various capacities in both her career and in the community. As a former Dental Practice Manager overseeing over seven geographically separate office locations, Jennifer has extensive operations experience in the areas of administrative support, insurance billing, accounts payable/receivable, regulatory compliance as well as financial and human resource management. SOCIALLY DISTANT COMPLIANT CLASSROOM **SESSION INCLUDES A LIGHT BREAKFAST & CATERED LUNCH** TRAINING INCLUDES HANDOUTS & TRAINING CERTIFICATE ONLY $249 PER STUDENT…DISCOUNTS AVAILABLE FOR GROUPS OF 4 OR MORE! Healthcare Compliance Readiness has over 116 years of combined experience leading people, and managing medical and dental practices from those as small as just one provider with a few support staff, to large dental organizations of over 125 treatment rooms. We are certified in many areas to include Human Resources, HIPAA, and Medical Materials & Resources. Many of our staff members are military medical service veterans and have extensive experience working with regulatory agencies to include the Texas Medical Board, the Texas State Board of Dental Examiners, Health & Human Services (HHS), U.S. Drug Enforcement Agency, Texas Workforce Commission, Joint Commission, and the Occupational Safety & Health Administration.  Our team knows how to identify (and resolve) human resource and compliance problems quickly and definitively – our charter is simply to provide you comprehensive, cost-effective support in these areas so you can focus on patient care”. – ​FRANK LISENBEE, Chief Executive Officer