*** Event Staff Needed Immediate Work!!!

Los Angeles CA

Description

EVENT STAFF NEEDED!!! PICK THE DAYS YOU WANT TO WORK!!! SUMMARY The primary responsibility of this position is to provide guests with a positive experience by offering a superior, guest service experience. This position is expected to work cohesively with all employees to maintain a superior level of service. JOB SPECIFICS - Event Staff will work in one of the following positions: Ticket Taker, Usher, Directional Staff. Additional positions could also be in Guest Services. - Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions) - Provide guests with accurate event and venue information. - Enforce facility policies and procedures - Identify and respond to emergencies according to emergency protocols. Involve area Supervisor or as needed - Proactively approach guests that may have an issue and/or complaint - Creatively resolve issues/complaints and involve area Supervisor as needed - Other duties as assigned by management - Work flexible hours including evenings, weekends, and holidays QUALIFICATIONS AND EXPERIENCE − High School diploma or equivalent required − Experience in prior customer service preferred − Demonstrated strong customer service skills − Must have a friendly disposition and a smile − Must be able to stay calm in stressful, fast-paced situations − Experience dealing effectively with conflict PHYSICAL REQUIREMENTS - Ability to navigate a variety of floor surfaces and areas including stairs, escalators, carpet, concrete - Ability to work in a variety of environments including but not limited to heights, elevators, in darkened corridors, around crowds, loud noise, flashing lights, and haze effects. - Ability to lift and carry up to 10 pounds. - Frequent walking, including walking stairs. CONCERTS*OUTDOOR EVENTS*PARADES*SPORTING EVENTS* If interested please be available for Zoom Interview ASAP!! Please reply to: