Massey Services is hiring Pest Prevention Service Techs in Canton!

Canton GA

Description

Canton, GA Job status Full time Benefits Vision Insurance, Paid holidays, Paid vacation, Life Insurance, Health Insurance, Disability Insurance, Dental Insurance, 401K / Retirement plan Pay $18.00 – $22.00 Hourly Job description Massey Services is now hiring a Commercial Pest Prevention Service Technician for our Canton Georgia Market. A Premier Service Industry Innovator and the nation’s largest Family-Owned Company in our industry. Massey Services, Inc. is celebrating 35 consecutive years of growth. Voted: “Best Places to Work” and “Top 100 Companies”, our goal is to continuously expand our current client base and the number of territories that we have a presence in. Our customer base is extremely diverse and we’re seeking focus driven individuals that will professionally maximize their greatest potential but also provide our customers with a personalized service approach. Our close-knit family of dedicated Team Members have helped us become the 5th Largest Pest Management Company in our industry. We provide a family-friendly work environment, a commitment to promoting from within, and a belief that “Our People Make the Difference”. Compensation Plan: • Medical, Dental, and Vision • Paid Life Insurance • Vacation - Holidays - Sick Days • Short & Long Term Disability • 401(k) Retirement Plan with company match • Tuition Reimbursement Program • Company Vehicle • And much more Position Summary: • Ideal candidate will possess a “can do” attitude with strong work ethic and must be adept to work in a fast-paced environment. • Strong verbal and written communication skills. • Responsible for the overall experience of our customers. • Must be a Strong communicator and provide accurate & timely completion of required paperwork and work with limited supervision. • Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. • We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: “Total Customer Satisfaction” Responsibilities • Learn and comply with all company policies, standards and protocols in regards to assigned service days, minimum daily production, pest prevention treating techniques, etc. • Maintain and service all pest prevention customers according to company policy, standards and protocols. • Complete all company training as required. • Attend all technical training meetings as required. • Maintain vehicle in a clean, safe and properly decaled condition. • Maintain a complete inventory of company required equipment. • Keep vehicle and equipment organized. • Keep all equipment clean and in operating condition. • Inspect for and advise customers of potential problems. • Present solutions based on conditions, avenues, and sources that promote pest success. • Foster positive rapport and relationships with customers. • Respond to all customer complaints received during the business day and resolve within 48 hours or at the customer’s convenience. • Maintain unserviced accounts list and reschedule missed accounts daily. • Maintain and follow all "special instructions" on each account. • Stay informed in regards to all state, federal, and local regulations and company policies and procedures as they relate to your job. • Learn the safety procedures and equipment related to your job and use them as they are required. • Perform all job duties according to regulations and company policies and procedures. • Maintain current product knowledge and remain informed of the latest technical data pertaining to industry products, material and equipment. • Remain in contact with the office during the day and respond to all communications in a timely manner. • Submit daily service reports as required by company standards. • Complete service records in accordance with state and federal regulations. • Accurately document information on reports. • Obtain customer signature on all documents according to company policy. • Make every effort to prevent cancellations. • Provide service on time. • Return every call by a customer in a timely manner and with sincere concern. • Notify management immediately of requests for cancellations. • Provide solutions to customer concerns. • Inform management of any safety issues, customer concerns, and service issues encountered during the day. • Make a minimum of one new sale per week. • Secure leads for all services provided by our company. Education requirements • High school diploma or equivalent experience required Qualifications • Must have or be able to obtain required drivers license and maintain a company-approved driving record. • Must possess ability to carry out instruction furnished in written, oral, computer, or diagrammatic form. • Must possess ability to deal with problems encountered during business transactions. Skills • Must possess mathematical ability to accurately complete and file necessary reports. • Must be able to read and comprehend industry product labels. • Must possess good communication skills and exhibit a willing-to-please, friendly demeanor and a professional image at all times. Massey Service is an Equal Opportunity and Drug Free Workplace.