Service Tech - Window & Door -Repair/Installation

Dayton OH

Description

Our Service Technician is the primary point of contact for residential window warranty issues for our current and previous customers within a given region. This individual will conduct services for our products as required by service orders. This includes, but is not limited to; screen installation, seal repair, and siding, roofing, and door installation punch lists. PRIMARY JOB FUNCTIONS • Perform pre-installation and post-installation inspections • Anticipate roadblocks that could impact customer expectations; job costs and/or code performance, and recommend solutions • Coordinate return visits; convey needed services, materials, and labor to relevant stakeholders • Collaborate with relevant post-close stakeholders to ensure seamless execution of daily activities • Fulfill service appointment specifications • Maintain company assets in excellent working order • Maintain a substantive knowledge of our products, install techniques, and construction EDUCATION AND EXPERIENCE • High School Diploma, GED, or equivalent • 3+ years’ professional experience installing/repairing windows, roofing, siding, and related home improvement projects • Excellent oral and written communication skills • Proficient in MS Office Suite programs • Salesforce experience preferred • Must possess a valid driver’s license with acceptable driving record Resume is needed for consideration