SAMPLE DEPARTMENT ASSOCIATE
JOB OVERVIEW
The Sample Department is a necessity for clients to understand the product that they are going to purchase. Sample Department Associates are responsible for getting customers their samples. Customer service is a major role in the success of our growth. For clients to make an informed purchasing decision, samples must be sent out in an accurate and in a timely fashion. All associates will be taught product knowledge, and the ability to retain product knowledge is required.
Sample Department associates are responsible for but not limited to the following;
• Picking and packing sample orders
• Cutting tiles to required size on wet-saw and dry cutter
• Grouting
• Restocking shelves
• Labeling samples
• Must be able to read and write in English
• Communicating with Staff about Sample Status via Outlook
• Microsoft Word, Outlook, Excel Proficiency
• Processing UPS orders via UPS WorldShip
• Unloading sample pallets
Qualities Desired for Position:
• Attention to detail
• Hardworking
• Punctual
Physical Requirements:
• Push/pull/lift up to 75 lbs. several times during the shift.
• Must be able to stand for extended periods of time.
• Must be able to sit, stand, reach, bend, and twist without restrictions.
• Ability to perform basic math functions.
• Must be able to read and write in English.
• Must be able to reach deadlines
• Time Management
• Ability to work in extreme temperatures
• Basic computer knowledge
• Basic knowledge and use of hand and power tools, including drills and saws is a plus
Thanks,
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