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4674 Ontario Mills Parkway near Milliken Avenue, Ontario CA

Description

ESSENTIAL PURPOSE: To maintain cleanliness and order of all guestrooms in accordance with the standards set forth by Country Inn & Suites. ESSENTIAL DUTIES: • To clean and organize all assigned guestrooms in the allotted time frame on a daily basis. • To satisfactorily meet the performance and production standards established by the hotel from time to time, including, but not limited to, completing the assigned number of rooms in accordance with the quality standards set forth by the department. • To complete all routine Housekeeping tasks as instructed. • To replenish all linens and amenities according to standards. • To complete general cleaning tasks (including, but not limited to, shampooing of carpets, cleaning of windows, moving of furniture, etc.) and projects as assigned by a Supervisor in a timely fashion without sacrificing the completion of regularly scheduled cleaning duties. • To correctly document room status on daily assignment sheet as instructed. • To assist other Room Attendants, as directed, in the completion of daily work assignments. • To maintain order of the linen closet as outlined by the Housekeeping Management. • To keep all common areas of all buildings free of trash, debris, spider webs and other unsightly items • To assist in the completion of guest requests in a timely fashion, as assigned by a Supervisor. • To maintain an organized supply cart at all times. • To report all maintenance concerns to a Supervisor and/or Engineering for expedient repair and to follow-up to ensure completion. • To provide a secure environment for all guests and fellow employees by ensuring all guestrooms are locked and all assigned keys are maintained according to departmental procedure. • To report any suspicious person or situation to a Supervisor immediately for investigation. • To protect guest confidentiality. • To maintain the integrity of the Housekeeping closet by ensuring that the doors remain closed and locked at all times. • To complete all assigned tasks in accordance with all safety procedures as defined by Country Inn & Suites at all times and without exception. • To report any hazardous or unsafe condition immediately to a Supervisor for investigation and follow-up. • To interact with all guests, supervisors, and fellow employees in a courteous and professional manner at all times. • To maintain and use all cleaning supplies and equipment in accordance with procedures set forth by Country Inn & Suites Housekeeping Department. • To handle, store and label all hazardous substances according to state and federal regulations. • To report to work in proper uniform, including own name tag, at shift reporting time on assigned workday according to departmental schedule. • To follow all procedures regarding punch-in and punch-out for work as defined by Country Inn & Suites. • To follow all procedures regarding attendance, lateness and absence as set forth by Country Inn & Suites. • To maintain Housekeeping Storage, Office, Supply Areas and Laundry in an orderly and professional manner at all times. • To utilize supplies efficiently to eliminate waste. • To follow all recycling practices to ensure Country Inn & Suites maintains its position as an environmentally conscious member of the community. • To report all found items to a Supervisor immediately according to Lost and Found procedures established by Country Inn & Suites. • To complete any other task as assigned by a Supervisor. • To follow all policies and procedures of Country Inn & Suites. • To maintain the cleanliness and safety of work areas at all times. • To practice safe work habits at all times, to avoid injury to self and others, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment. • To attend all mandatory meetings as directed. • To perform other tasks, including cross-training, as directed.

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