Description
We are opening a dental office in Escondido, and are looking to build our team with like minded individuals committed to providing the best patient experience. We are looking for a Front office manager to manage our reception. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude. This is an opportunity for someone who is searching for long term employment and grow their skills and expand their scope toward full on Dental office management.
Responsibilities
Answering phonesSchedulingEnsure timely and accurate customer serviceHandle complaints and specific customers requestsTroubleshoot emergenciesMonitor stock and order office supplies (with help from back staff)Prepare and monitor office budgetKeep updated records of office expenses and costsTreatment Coordinating, presentation, Insurance billing, collecting, posting.
Skills
Proven work experience as a Front desk manager or Reception manager, Dental field preferredThorough knowledge of customer service, office management and basic bookkeeping proceduresProficiency in English (oral and written)Excellent communication and people skillsGood organizational and multitasking abilitiesProblem-solving skillsHigh School diploma; additional certification is a plus
Discussion
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