Front Desk Supervisor

San Rafael CA

03 June, 2021

6:28 PM

Description

WHO WE ARE Villa Marin is a non-profit Continuing Care Retirement Community located in San Rafael, CA. This community offers residents independent living options and daily support services as needed. Residents enjoy the pride of ownership and participate in decision-making about the community. Villa Marin historically holds a rating of Top Performers, according to U.S. News for retirement communities. If you enjoy working with people in a beautiful community like Villa Marin, and have the skills and experience to match the job description below, we may have an opportunity for you! We're always looking for people who are friendly, reliable, and ready to help make our community a great place to live. JOB SUMMARY Villa Marin is currently looking for a Full-Time Front Desk Supervisor, responsible for overseeing the Front Desk Resident Services Department, who will work effectively as a team member with a focus on safety. They will perform a wide variety of resident services at the highest possible level for the homeowners and guests of Villa Marin. They will liaison between Independent Marketing Broker and Villa Marin regarding new residents and maintain new resident files. They will work in conjunction with the Director of Facilities and Engineering with telecommunication processes and issues. SCHEDULE: Full-Time, 40 hours per weekMonday-Friday 8:30am-5:00pmShifts may also include some holidays as needed KNOWLEDGE/SKILLS & QUALIFICATIONS: Two years education beyond high school or equivalency.Minimum of two years’ experience in supervisory position and customer service.Strong supervisory skills and experience.Professional communication skills and experience with interfacing and contact with the public.Ability to plan and prioritize work flow; detail oriented, sensitive and patient in dealing with the elderly.Computer skills to include proficiency with PC, MS Word, Excel, Outlook, (or equivalent photo program) and Access. REQUIREMENTS Must be capable of performing the essential functions of the job, with or without reasonable accommodations. Must meet health assessment requirements as regulated by the California Department of Social Services, including TB testing and fingerprint clearance required by Community Care Licensing through the State of California Department of Justice background check bureau. Must be able to communicate in English, both verbally and in writing, and/or possess sufficient communication skills to perform the tasks required. WHAT WE OFFER: Sign on bonuses awarded at 90 days and six months, following successful employmentBenefits – Medical, Dental, Life and Long Term Disability insurance coverageEmployee Assistance Program401K retirement savings program with employer contributionPaid vacation, paid sick time, paid bereavement leave, jury duty leave and more For more information about our community, please visit our website at www.villa-marin.com NOTE TO SONOMA COUNTY APPLICANTS Convenient transit to San Rafael from Santa Rosa, Rohnert Park, Cotati, and Petaluma is available via the SMART train. HOW TO APPLY Please submit your resume by email or fax your resume with the job title, “Front Desk Supervisor” in the subject line to (415) 499-1061. You may also mail your resume to us at: Human Resources Department, 100 Thorndale Drive, San Rafael, CA 94903.