Detailer / Porter

2665 Bullock Rd, Medford OR

Description

Lithia Body and Paint is looking for a Detailer / Porter TO APPLY USE THIS LINK: The Detailer is responsible for assisting the Body Shop staff to ensure our customers receive excellent service. This individual takes care of vehicles in the when the vehicle is not actively being worked on by body shop technicians. The Detailer works under the direct supervision of the Body Shop Manager. Area of Responsibility: • Greet and welcome body shop customers in a genuinely friendly and courteous manner. Assist all customers promptly and professionally. • Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service. • Identify the Estimator with whom the customer has an appointment and notify that advisor. • Drive vehicles from the arrival lane to their proper place in the body shop parking lot. • Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the Estimator. • Review repairs before delivering vehicle to customer to ensure quality of work. Bring any issues with the work performed to the attention of your supervisor. • Maintain the parking lot in a neat and organized manner. Maintain a clean and organized work area. • Assist the Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner. • Assist the Estimator in contacting customers with appointments one day prior to their appointments. • Perform various clerical tasks as assigned by body shop management. • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers. • Maintain a valid local area driver’s license and immediately inform management of any changes in its status. • Other duties as assigned. Additional Qualifications: • Strong attention to detail and sense of urgency. • Excellent communication skills both written and oral • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. • Time Management – ability to prioritize workload and manage one’s own time • Basic computer skills • Attention to detail Proficiency Standards: • Integrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of others • Work Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gain • Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives • Team Builder - Acts as a role model within the department in all facets of assigned job duties, while effectively providing feedback to team members and earning respect as a leader Physical Demands & Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Physical Demands: Standing, walking over 2/3 of the time, sitting to 1/3 of time, kneeling/crouching to 2/3 of time, reaching with hands and arms to 2/3 of time, talking or hearing over 2/3 of time, driving vehicle to 1/3 of time, move, transport or place up to 2/3 of time up to 50 pounds. • Working Conditions: Exposure to loud noise, outdoor weather conditions and automotive repair fumes. Some conditions vary depending on the physical structure and layout of the location. These specifics should be reviewed with your manager. Lithia Hiring Requirements • 18 years or older • Possess an acceptable driving record and valid driver’s license in state of residence • A criminal history background check will be conducted prior to beginning employment • Clear pre-employment drug screen TO APPLY USE THIS LINK: