Sales & Service Rep

Orlando FL

Description

Ameristar Perimeter Security is a group brand of ASSA ABLOY, the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. Ameristar is based in Tulsa, Oklahoma and is the largest ornamental fence manufacturer in the world and we are looking for Service Center Sales & Service Rep to join our team in Orlando, FL! From its beginnings over a quarter-century ago, Ameristar concentrated on enhancing the aesthetic appearance of modern fence products, promoting ease of installation, while increasing strength & durability. Pursuing this focus, Ameristar designed and built a new, environmentally friendly, high-production facility. This resulted in the creation of the highest quality residential, commercial, industrial and high-end security fences in today's market place. ASSA ABLOY is the global leader in access solutions. Since we started our journey, we have helped billions of people from all around the world feel safe, secure and experience a more open world. It’s our 48,500 people in 70 different countries who make this happen, we are proud to be a dynamic and diverse organization to work for! We are looking for candidates from a diverse range of backgrounds. Do you want to make a difference and be part of an inspiring team? As a part of our people development strategy, we encourage both internal and external applicants! Apply today! Together we create a safer and more open world. Service Center Sales and Service Rep’s responsibility is to be primary “Customer Service” point of customer contact for local SSC accounts. Create “Raving Fan” customer relationships by handling standard sales and service interactions / transactions. Qualifications • High School diploma • 2+ years’ experience of office administration Job Duties • Utilize the Star System to log notes of conversations that bring value to Ameristar (not just for special projects, must be ongoing) • Continually update customer profiles. • Direct incoming customer calls to appropriate team member. • Review customer purchase orders for logic, completeness, and item accuracy • Communicate with customers regarding all potential errors • Enter standard stock sales orders • Process all credits, OS&Ds, and RMAs • Notify Service Center Sales Team Manager of any potential customer issues that could impact Ameristar negatively. • Manage daily Ameristar delivery routing. • Address all customer problems / issues (freight related, ship dates, etc.) in a professional and timely manner within company policy. • Assist in the development and mentoring of new team members. • Outbound sales calls. • When necessary, help with warehouse duties, pulling orders, loading/unloading trucks, loading customers and cleaning. • Ad hoc assignments as required SSC Branch Manager and Director. • Establish deep relationships with customers (contractors, distributors, etc.) Benefits Include • Medical, Dental, Vision, Long Term Disability • Company Provided Short Term Disability • 401k • Company paid Life Insurance • Voluntary Supplemental Life Insurance • Flexible Spending Accounts • EAP To apply please click on link below: