Customer Service Representative

1775 Interstate Drive near Kathleen/Interstate Dr, Lakeland FL

08 June, 2021

Description

Customer Service Representative – 1st and 2nd Shift Available NO SALES REQUIRED - WORK FROM HOME OPPORTUNITIES AVAILABLE AFTER TRAINING Job Responsibilities: ●Handles inbound calls from applicants for new Verizon Wireless service ●Interacts with direct and indirect Sales groups, and Customer Care Representatives ●Reviews credit reports verifying the applicant information ●Determines deposit requirements and line limits for new and existing customers ●Completes credit-related offline work handing applications and faxing documents ●Full-time (40 hours/week) positions with overtime as needed ●Documents all activities while navigating through multiple systems ●Work in a fast-paced environment, handling 100+ calls per shift ●Meet company production and quality standards Ideal Candidates: ●Bilingual/Spanish skills are a plus, but not required! ●Ability to Multi-Task ●Quick Thinking and Good Problem Solving Skills ●Must be able to sit for long periods Incentives: Why work at GC Services: ●We offer paid training ●12% shift differential after 6:00 pm and on weekends ●Growth Opportunities ●Medical Insurance, Dental and Vision Insurance, Life Insurance ●Casual Dress Code ●Team Oriented Environment ●Opportunity to work from home ●Paid time off GC Services abides by: ●GC Services is considered an essential employer. ●We follow Local, State, and CDC guidelines ●We can provide a safe work environment for all of our employees. The recruitment center is open Monday through Friday, 8 am to 5 pm. Please come in for an interview with the recruitment staff. Walk-ins are always welcome. Don’t hesitate to contact us at if you should have any questions. Thank you for your time and we look forward to meeting you! To apply – please click on the following link: All job offers are contingent upon the completion of drug and background checks. GC SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER. M/F/DISABLED/VET. Job Type: Full-time Pay: From $10.00 - 11.20 per hour