Up to $150,000 Per Year, HVAC Service / Maintenance Technician

Seattle WA

Description

Greenwood Heating, Washington's Oldest and Most Trusted Since 1921 Service / Maintenance Technician As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status, or veteran status. Urgently Hiring: Looking for service technicians with HVAC experience as well as maintenance technicians (no experience required). Job Summary: Are you an HVAC service technician who is looking to further expand your skills, learn new equipment, and hone your craft to be a highly proficient technician? Are you looking for a new family owned company, whose customer base is expansive and loyal, and who can offer the best pay and benefits in the industry? If so, Greenwood Heating would love to hear from you! To apply, please send a copy of a current resume and a brief cover letter describing why you applied and your skills that will make you a great addition to our team! Wage / Hours: This position is a full-time, hourly, and non-exempt position. Our business hours are 7am-6pm. Our field technicians’ schedules vary based on workload and on call rotation (one weekday every two weeks, one weekend on call every 6-7 weeks). Working hours may exceed 8 hours a day and exceed 40 hours per week. Wage is based on experience and we offer an extensive spiff program (more details during application process) with abilities to add up to $150,000 per year. Location: This position is performed on the road in the greater Seattle area. Our service range is: North: Everett Area, South: Federal Way Area, East: North Bend. We have two shops in Everett and Seattle. Our dispatch zones are typically near our technician’s homes to keep them close to home. Job Duties / Responsibilities: • Gather information and data about equipment being serviced. Diagnose system failures and issues, educate customer on findings, and offer recommendations for solutions. • Navigate tablet software to understand previous history of customer and their equipment. • Engage in client discussions professionally and politely to uncover their needs and works with their team leaders to address issues if beyond knowledge base. Job Requirements / Skills: • Understanding and follow through in Greenwood’s Core Values and Mission Statement. • Confident and professional communication skills via phone and face to face interaction with homeowners. • Experience with and able to navigate mobile devices (Apple products) with the ability to learn new software. • Attention to detail when debriefing office or homeowner about findings in the field. • Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations. Education and Experience: • High school diploma or equivalent preferred. • HVAC experience required, with additional training provided. Physical Requirements: • Must be able to lift 25 lbs. • Must be able to be on your feet / knees for extended periods of time. • Must be able to work in crawl spaces and attics for periods of time. About Greenwood Heating: • Seattle's premier residential HVAC contractor for 100+ Years • Our vision is to be Washington's most trusted and respected HVAC contractor. Respect and trust are only earned by delivering products and services as promised in an honest way. • We provide services while maintaining our core values of Pride, Professionalism, Communication, Safety, and Integrity. About Greenwood Heating Benefits: • Paid Training • Paid Time Off (PTO) • Paid Holidays • Health Benefits (Medical, Vision, Dental) • 401-k Contributions • Advancement Opportunities • Spiff Program • Weekly Paid Service Training Meetings