Sales Training for the Non-Sales Professional

10711 O Street,Omaha NE 68127

09 June, 2021

Description

Sales Training for the Non-Sales Professional Seminar-Designed for the Customer Service, Project Managers & Customer-Facing Professionals If you are a professional in business that many times finds themselves working with and facing the customers your company serves, then whether you realize it or not, you are selling.  It is so important that the experiences your clients have when they engage with your company are world-class so that they keep coming back.   This seminar is designed for the non-sales professional.  We will give them the core skills that will increase awareness of new business opportunities while at the same time improve the overall customer experience when they engage.  Here are some of the issues we will train in this session: Dealing with difficult customersHaving the confidence to reach out proactively to improve client experienceRecognizing up-sell and cross-sell opportunities and how to manage the conversationRaising your professionalism when communicating with clientsKnowing how to move a client into a sales process when solutions are neededContact us for more information: Karl Schaphorst [email protected] 402-616-1098 Patrick Mueller [email protected] 402-630-8687 Cliff Hanks [email protected] 515-446-8176