MYSTERY - SECRET RETAIL SHOPPERS WANTED!

Hollywood BLVD, Los Angeles CA

Description

HEY YOU - WE'RE LOOKING FOR A SECRET SHOPPER! We are a well-established company that prides itself on our products and customer service, though always looking to improve. That's where you come in... You are friendly, pay attention to detail, and are looking for a source of side income. You have a decidedly objective point of view and a good sense of what contributes to a great customer experience, and want to help us and our team build and grow! THE JOB: As a Secret Shopper you will visit our retail/food service locations to take objective notes on your customer experience, reporting back to the Senior Management Team. We will then take this feedback to build on our existing training programs, coaching, and staff and customer policies to better enhance our stores and what they provide to our customers. THE REQUIREMENTS: - No specific availability required as Secret Shopper visits can be made any time within our regular retail hours; however, we may request if you're able to visit certain locations at certain times, at least twice a month. - Observe and engage with the staff for opportunities to gauge knowledge and customer service. - Observe and record notes regarding the staff itself, including cleanliness, merchandising, product availability, etc. - Make a purchase of minimum $10 before tax each visit. - Spend minimum 15 minutes in store each visit. - Complete a post-visit feedback form online, sent directly to the Senior Management Team. - Send us a cover letter to let us know why we should hire you for this special assignment, along with your resume and availability. COMPENSATION: - Compensation is negotiable. Please reply with your expected wage/compensation per visit. Thank you for your interest! Be advised only those candidates selected for interviews will be contacted. We look forward to hearing from you!