Donation Services Associate

575 Clayton St near 6th & Clayton, Denver CO

Description

The Donation Services Associate is the first point of contact for customers that are dropping off items at our Donation Center. Donation Associates provide excellent and friendly customer service by greeting customer’s timely and providing assistance as needed. The Donation Associate is responsible for keeping products organized by following Goodwill standards. Minimum Pay starts at $14.77 per hour. Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave. QUALIFICATIONS: • Must be able to make decisions by following Goodwill standards and guidelines. • Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. • Must be able to work in various weather conditions with varying temperatures. • Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. • Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary. • Must be able to communicate effectively with customers, managers, supervisors, staff and peers. KEY RESPONSIBILITY AREAS: • Provide excellent Customer service, greeting customers in a timely manner, answering product questions as needed. • Assist customers by unloading donations from vehicle or other area(s). • Ensure donated items are handled with care and sorted into appropriate bins or production areas. • Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. • Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. • Cross-train in other departments or areas to act as a back-up for other areas as required. • Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. • Order supplies using provide computer equipment and software programs. • Ensure supplies are kept well stocked at remote site(s) as necessary. • Track and report donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. • Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations. Physical Requirements - Please see full job description by clicking the link below. Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace. Click here to apply: