Campground Maintenance, Housekeeping, and Guest Service Positions Open

4460 Walnut Road, Buckeye Lake OH

Description

Full time, part time, and seasonal opportunities available in Landscaping, Maintenance, Guest Services and Housekeeping for a Family Friendly Campground in Beautiful Buckeye Lake! If interested, stop by 4460 Walnut Rd, Buckeye Lake, OH 43008 for an interview. If it is a good fit, we are hiring immediately. See job descriptions below: ----- Guest Services - Front Desk The Guest Services department is responsible for ensuring we deliver an amazing guest experience at every interaction. We’ve never met a stranger who didn’t quickly become a friend. We love to help our guests find what they need, even when they didn't know they were looking for it. And boy are we good at doing that. Guest Services team members are responsible for guest registration, front desk, firewood sales, store sales, and all guest facing relations. Primary responsibilities include, but are not limited to: *Expressing warm hospitality to campers in person and over the phone by being kind, curious, empathetic, friendly, and helpful *Greeting all campers with a positive attitude, a smile while displaying professionalism in appearance, including being well-groomed and wearing your uniform and name tag *Handling all camper issues with respect by listening and acknowledging their concern *Completing registrations, reservations, store sales, and refunds while following procedures *Accurately processing cash and credit card transactions while utilizing the computer, credit card terminal, and various other front desk equipment *Ensuring that daily, weekly, and monthly scheduled stocking and cleaning programs are completed ensuring immaculate facilities ------ Guest Service - Outside/Maintenance The Maintenance/Safety team is responsible for ensuring that everything on-site works like a well-oiled machine – including the utilities we provide to our guests, the equipment and resources our team relies on to service our guests, and the appearance and upkeep of the buildings and grounds. We are the behind-the-scenes-ninjas who make sure that our property is safe for our guests to enjoy and always appears in like-new condition – no matter how dirty we must get to make that happen. Primary responsibilities include, but are not limited to: *Expressing warm hospitality to each camper by being kind, curious, empathetic, friendly, and helpful *Greeting all campers with a positive attitude, a smile while displaying professionalism in appearance, including being well-groomed and wearing your uniform and name tag *Handling all camper issues with respect by listening and acknowledging their concern *Escorting campers to their sites and helping them get situated, collecting trash and micro trash, preparing sites after checkouts *Performing basic carpentry, electrical and plumbing repairs, and maintenance to campground buildings, facilities, equipment and grounds *Ensuring that daily, weekly, and monthly maintenance programs are completed. This includes pool checks, lawn mowing, weed eating, landscaping, garbage pick-up, as well as various other campground equipment maintenance -------- Housekeeping The Housekeeping department is responsible for ensuring we provide our guests with impeccably clean facilities. We pride ourselves on spotless floors, smudge-free mirrors, and perfectly tucked beds. Housekeepers are responsible for the overall cleanliness of the campground including the public space areas and all accommodations to the highest standards. All areas should be efficiently cleaned within the allotted times while providing great guest service. Primary responsibilities include but are not limited to: *Expressing warm hospitality to campers by being kind, curious, empathetic, friendly, and helpful *Greeting all campers with a positive attitude, a smile while displaying professionalism in appearance, including being well-groomed and wearing your uniform and name tag *Handling all camper issues with respect by listening and acknowledging their concern *Ensuring that all accommodations (deluxe cabins, camping cabins, teepees) are spotlessly clean after checkout and before arrivals *Daily cleaning of bathhouse and pool bathroom, as well as other common areas