Anyone else experiencing excess profiling/shadowing at Office Depot?
Events
Hilo HI
Description
Good day. Just wondering if any other people feel excessively profiled and shadowed when shopping at Office Depot. I have too many bad experiences at this store, but am sometimes still compelled to shop there for needed business supplies, but we try to avoid it. The recent bad experience was with an employee, who might be a manager. I got the name for corporate before I left, because the behavior was so over-the-top and made myself and family member very uncomfortable. I think it may have been the manager and the name is Shana. There were other shoppers there, too, but this lady with blonde hair literally tailed us from the front of the store and followed us from aisle to aisle, asking several times if we needed help, and seemed really amped up as if on drugs. At one point, my family member and I were at different parts of the aisle browsing, and THIS LADY gets up on the "ladder platform" for a better vantage point, doing nothing but just staring at us while we shop. It is like they have no regard for their customers. When we go to a different aisle, there she goes again, following us and walking by staring at us the whole time and bending her neck as she passes. It seems like she really singled us out, so it seems like it is racial profiling, but we do shop there regularly and buy lots of business supplies, but that will change. This behavior is so over-the-top that I have to call it out, report to corporate and will get a consult about possible legal action on this matter. Behavior like this has to change. It is like they have no regard for their loyal customers feeling comfortable shopping there, and are just so blatant, but this time is one of the worst. If anyone else has these types of experiences, please feel free to share and or contact us, because the more victims that can testify to this behavior, the better case we can have. I think there also has to be surveillance footage that shows this excessive stalking and shadowing and I don't see how it can be denied! Thanks for reading and hope to hear from you.
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