Customer Support Specialist-Admin

4433 N. Blackstone Ave near Blackstone and Indianapolis, Fresno CA

Description

Job Description: • Internal- Filling daily holes and schedule relief in R&S division- communicate with employees • Membership Communication- completing Fast Pass inquiries and communication with customers • Disputes- Investigating and completing Disputes • Operates telephone system-screening, transferring and referring calls • Clerical duties such as, Filing, typing, data entry, copying, scanning, assembling as needed • General Office Support; Project assistance • Emergency XPT Servicing • Back up cashier relief Hours: • Start time 6am • Shift 6-8 hours • 5 days a week • 30-40 hours weekly • Daily schedule-Friday through Monday either Tuesday/Wednesday off or Wednesday Thursday off  1 weekend off a month- (will work M-F going into weekend) • Meal and Rest periods apply to shifts Rate of Pay: • $21 an hour • Eligible for annual discretionary bonus Benefits: • Health Insurance • 1-week Paid Vacation (5 days) • Sick Pay • CalSavers Retirement Experience • Attendance- Punctual and reliable • At minimum 2 years customer and or Office Administration experience • Excellent Written and Verbal communication skills • Proficiency in Word and Excel preferred Must email Resume