Manager on Duty

Ashburn VA

Description

The Ashburn Ice House, in Ashburn, VA is seeking a part-time Manager on Duty (MOD). This individual is responsible for the operation of the Ashburn Ice House and supervision of all frontline employees during his or her shift. The individual is to provide leadership to other employees, crisis management during times of need, and conflict resolution to customers and employees. He or she will serve as coordinator for all functions, including Operations, Front Desk, Skate Monitors, Pro Shop, Birthday Parties, Learn to Skate, and other occasions deemed necessary. This person must be mature and excel in a fast paced environment. He or she must be highly organized, self-starting, willing to delegate, and have excellent interpersonal communication skills. The individual understands that ice arenas operate 24 hours a day, and is willing to be called in an emergency situation. Special Skills Required: • Good organizational, delegation, and communication skills (written and oral) • An ability to handle multiple requests or assignments and prioritize based on customer needs • General personal computer and commercial computer literacy • Cash management background and experience needed for two point of sale terminals and a retail operation • Knowledge of minor operational functions, i.e. what to do with a water leak, troubleshooting possible fuse breakdown, and general “household” fixes • Completion of ice resurfacer, ice preparation, and resurfacer maintenance training Please email your resume.