Housekeeper Housemen

3309 Michelson Dr., Irvine CA

Description

Housekeeping Supervisor | Part-Time We have an exciting opportunity to join our AC Hotel Irvine, a 176-room lifestyle select service hotel, as a Housekeeping Supervisor. Position Summary: Cleans all public areas including entrances, doorways sidewalks, restrooms, restaurants, meeting areas and lobbies. Clean guest rooms. Responsible for the delivery of all facets of floor care, including, but not limited to, carpet cleaning, marble care and restoration, and cleaning and maintaining other hard floor surfaces. Room Attendants will strip beds and remove linens. Reports damage, mechanical deficiencies, suspicious activities, or theft Primary Responsibilities/Essential Functions: 1. Cleans all areas of the property's guest rooms according to standards and procedures. Assigned responsibilities typically include changing linens and making beds, cleaning bathrooms, sweeping and dusting guest rooms, emptying trash, maintaining cleanliness of balconies and terraces, cleaning and dusting room furnishings as assigned. 2. Restocks guestroom amenities and literature as needed. 3. Maintains linen closet in a clean, neat and orderly manner. Assists with restocking as assigned. 4. Responds to guest requests pertaining to room cleanliness, amenities and linen to exceed guest satisfaction. 5. Immediately reports any noted repairs or maintenance of guestroom, public areas, or back of the house areas. 6. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Other Responsibilities/Supportive Functions: 1. Retrieves, stocks, restocks and stores the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. 2. Returns any items found in guest rooms, hallways, or back of the house to the Housekeeping department and logs appropriate information such as the date, where it was found, description of the item, and the name of the person who found it. 3. Cleans all corridors and service areas as assigned. 4. Notifies management of unsafe conditions, needed maintenance of any rooms or equipment and any accidents.