Body Shop Manager

3200 Library Road, Pittsburgh PA

Description

Body Shop Manager The Body Shop Manager is responsible for developing business through insurance adjusters, customers, and other sources to assure an adequate sales volume, provide a reasonable department operating profit and maintain certain customer satisfaction standards while controlling expenses. Job Duties & Responsibilities: · Accountable for managing all operational aspects of their shop · Maximize sales and profitability through exceptional customer service · Committed to establishing and maintaining high professional standards in sales performance, customer service, visual presentation, inventory management, facility maintenance, shop operations, and personnel management · Will demonstrate and uphold values and vision of the company Key Job Accountabilities: • Monitors store and staff performance closely • Understands and demonstrates how to drive the shop business during assigned work shifts • Analyzes and understands the causes of sales trends • Creates plans to proactively identify new approaches to drive sales and profitability and adapts them where necessary • Initiates change and communicates change messages positively • Identifies opportunities and problems and acts quickly to address them • Gives constructive feedback to the business on performance of sales initiatives • Understands competitor activity and implications for the store Benefits · Above-market compensation plan · Employee benefits package · 401(k) · Paid Vacation & Sick days