Bi-Lingual Trainer

35 AGNES STREET, East Providence RI

Description

MERRY MAIDS POSITION DESCRIPTION Position Title: Bilingual Trainer Hire on Bonus $750.00 Basic Function To train, coach, and mentor trainees to understand and effectively follow all Merry Maid’s cleaning techniques and procedures using Merry Maids products and equipment. Primary Responsibilities 1. Arrive at work on time and in full uniform prepared to instruct staff. 2. On board, train and coach new staff utilizing our audio, visual, and computer training resources. 3. Demonstrate the proper cleaning procedures to each Trainee on-the-job. 4. Make certain all cleaning products and equipment are used properly. 5. Inspect each room after the Trainee has finished cleaning. If cleaning is incorrect, explain the problem and correct the cleaning by example. 6. Review the steps to accurately complete a written or electronic service report. 7. Review daily vacuum maintenance. 8 Show the Trainee where and how to refill the cleaning kit at the end of the day. 9. Complete and review an evaluation report at the end of each day with the franchise owner and/or manager. 10. Conduct in-home quality assurance and complete an evaluation form with trainees and Merry Maids teammates to ensure accuracy of cleaning assignments. 11. Assist staff in the morning and with end of day procedures Secondary Responsibilities 1. If necessary, fill in during Team Mate/Captain absences. 3. At all times contribute to a positive work climate and to the overall team effort of the company. 4. Shall perform other reasonable, related duties as assigned or requested. Supervision Responsibility Field/Support Personnel Supervisory Essential Qualifications 1. Fluent in writing and speaking English and Spanish. Special Requirements 1. Ability to drive to several work site locations throughout the day. 2. Ability to withstand regular physical contact with dog and cat hair, dust, mold, mildew, and cleaning solutions. 3. Ability to lift 20 pounds bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying. 4. Ability to wash all hard surface floors on hands and knees.