Enterprise Holdings Hiring Event Reno

Reno NV

Description

Enterprise Holding Hiring Event Interviews and Offers on the spot! Company Swag provided! Interviews will take place on Monday, May 17th from 10am-4pm at the Enterprise Holdings Administrative Office 1675 National Guard Way, Reno, NV 89502 We are currently hiring for the following positions: Automotive Detailers Drivers Administrative Representatives Customer Experience Representatives We have a variety of open full-time and part-time schedules at various location in and around Reno, NV! Enterprise Holdings operates the National, Enterprise, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in North America. As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, please click here. Automotive Detailers: Clean and sanitize vehicle interior per Complete Clean Pledge standards Vacuum and prepare vehicle interior per Complete Clean Pledge standards Wash, clean and dry vehicle exterior - this might include cars of different sizes, as well as vans and trucks. Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate. Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage Fuel and stage vehicle Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary Maintains a clean and orderly work area and report any unsafe or hazardous conditions Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning and sanitization supplies are available Assists customers when needed. May transport customers to and from the branches Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location Additional Responsibilities Seek to improve job performance through self-assessment, skill development, training and goal setting Maintain a regular and reliable level of attendance and punctuality Perform miscellaneous job-related duties as assigned Drivers: Drive and deliver vehicles locally or out of area as needed, following all rules of the road Deliver customers and vehicles to appropriate destination in a safe and courteous manner Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles Pick up and/or drop off customers to accounts and their homes Organize travel route and ensure vehicle paperwork is accurate and timely May need to communicate via 2-way radio or cellular phone May be asked to clean vehicles Perform miscellaneous job-related duties as assigned Administrative Representatives: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions May assist with or perform customer pick-ups in a safe and courteous manner Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup job-related duties as assigned Customer Experience Representatives: Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors Place outgoing calls for callback management, and miscellaneous calls as assigned Assist to assess condition of rental upon return Notify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training Equal Opportunity Employer/Disability/Veterans Must be at least 18 years old Must have a valid driver's license with no more than 2moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. 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