Lead Mitigation Technician

12553 New Brittany Blvd near STE V38, Cape Coral FL

Description

We are searching for full-time, motivated, experienced IICRC certified technicians and project managers to lead an enthusiastic and qualified team. This is a high level customer-facing position requiring professionalism, tact, and an uncompromising drive to exceed client expectations. Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our Mitigation Technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver’s license and be able to pass a criminal background check and random drug screening. We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees. **Military Veterans Encouraged to Apply Responsibilities: Initial job-site inspection Ability to sell our Services and our Company with integrity Ability to fully scope a job Perform applied structural drying per IICRC standards Digitally capture daily psychometric & moisture content readings Follow the job site safety conditions and procedural protocol Be a flexible team player and demonstrate a can-do attitude at all times Perform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfaction Maintain company image and positive attitude Be available 24 hrs / 7 days for on-call (as required) Required Skills: IICRC WTR Certified Great “Customer-First” skills Proven problem solver adept in securing client solutions Skilled in confirming customer-satisfaction prior to concluding service work Excellent verbal / written communication High interest in developing knowledge of current technology and systems Experience in the fire and water damage restoration and mold remediation industry Experience using Xactimate®, Outlook, and Client Runner preferred. Experience in the fire and water damage restoration and mold remediation industry: 1 year Required Education: High school or equivalent