Cat Boarding Facility Assistant Needed at Cat Hotel and Spa

Portland OR

Description

Cat Boarding Facility Assistant Wanted We are a cat-care hotel and spa that focuses on cat boarding, cat grooming, in-home cat sitting, and cat relocation/shipping. We are located in the Sellwood and Montavilla neighborhoods, and we are seeking a part-time / full-time facility assistant for both locations. Additional work providing cat sitting and shuttle service will also be available. Candidates should possess and/or desire to gain experience caring for and working with cats in a kennel, grooming facility, veterinary office, or similar professional environment. Candidates should have experience in customer service and customer management. Candidates with education, training, degrees, certificates, or work experience in kennel management, pet grooming, veterinary office care, or other relevant fields are encouraged to apply. Candidates should present well to a wide demographic. Remember, we are in the hospitality business, and our general guideline is "would Grandma approve?" A facility assistant should be able to: - Maintain the highest levels of cleanliness and orderliness of the boarding and grooming facilities in a clean, efficient, and professional way. - Perform daily cleaning of cat boarding rooms and facility grounds. - Observe cats for changes in behavior, appetite, hydration levels, and health. Familiarity with the needs of elderly cats, cats with kidney disease, cats with anxiety, cats with diabetes, and the risks of fatty liver disease is highly desired. - Maintain and update records of boarding customers, including calendaring, invoicing, and care records. - Operate a point of sales system. - Give cats food, water, and treats as instructed. - Monitor how much cats are eating and weigh cats. - Give cats medications, injections, and treatments as instructed. - Provide food to cats. - Provide customer service on the phone and in person during check-ins and check-outs of cats in our facility, and during customer meet and greets. - Properly apply flea treatments such as Advantage or medicated shampoo if needed. - Recognize emergency situations and enlist the aid of professionals. - Follow instructions and work independently with intention. This part-time position can grow into a full-time position; that depends on your competence, consistency, and desire to grow in the position. Must be able to work weekdays, weekends, and holidays. Our business is seasonal, with weekends, summer, and holidays being our busiest times of the year, and therefore you must be able to work during those periods. We are an equal opportunity employer. The starting wage is $15-$21 hourly with a raise at 6 months. Employer sponsored health insurance, and other benefits.