Description
Essential functions:
• Receiving assignments from shift supervisor; determine daily tasks to be completed in department during shift and direct associates accordingly
• Coordinating on-the-job training and cross-training with co-workers and newly hired associates
• Addressing and resolving issues through the Quality Improvement Process and the Work Order Request System
• Assisting Shift Supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates.
• Participating actively in team meetings; responsible for representing the shift issues and concerns to management, participating in issue resolution, and communicating information from management back to the team.
Discussion
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