Service Technician

Pewaukee WI

Description

Waukesha, WI Service Technician Restaurant Technologies, the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry, is currently seeking a Field Service Technician to join our growing and innovative team. Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry. Position Description As a Service Technician with Restaurant Technologies, you’ll install our core products for new customers and assist with customer training through troubleshooting and servicing. For existing customers, you will be responsible for service, repair and routine maintenance. Curious about what a day in the life of a Restaurant Technologies Service Technician looks like? Click here to see our Service Technicians in action: Service Technician Day in the Life Video. Shift Schedule: Available to work a variety of days, nights, and weekends. Schedules are provided in advance. Key Responsibilities Installation, service and repair on Total Oil Management and AutoMist systems and equipment Maintain proper paperwork standards and inventory (proper parts and supply levels in company service vehicles) Follow proper HACCP guidelines and employee safety policies Utilize Restaurant Technologies phone protocols and follow customer service training standards Visit and/or call customers to ensure that Restaurant Technologies’ performance is up to standards and the customer’s expectations Participate in “on call” staff schedule rotation based on customer needs Position Requirements Must be at least 21 years of age with a valid driver’s license 1-3 years of equipment installation experience or strong mechanical aptitude A clean driving record, CDL preferred but not required Ability to work variety of day, weekend and/or overnight shift (specific schedule will be discussed upon interview) No major violations within the past 5 years (including but not limited to): DUI Driving while suspended/revoked Excessive Speed Reckless/Careless Driving Distracted Driving Improper Lane Change