LEAD Window and Door Installer

S highland dr near Beverly, Spokane WA

Description

PURPOSE: A Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Pivotal Construction, LLC guidelines. It Takes the BEST to BE the BEST We’re looking for the top Window and Door Installers in the industry! Are you a craftsperson who wants to bring your skills and expertise to one of the best window and door replacement companies in Spokane Washington and surrounding areas. Pivotal Construction, LLC was founded with a mission to redefine the industry and to offer a different—and better—window replacement experience. Our Signature Service is an exclusive combination of a family owned and operated business, a superior process, and an exclusive finish product. From sales through installation and service, we own the residential window and door replacement process—giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience. We’ve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our services would mean little without the very best professional installation—which is why we don’t just take pride in our installers, we celebrate them. If you are a professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it’s not!). Why We’re Different Our installers are technicians—but they are also customer-service specialists and brand stewards. As a Lead Installer, you will need both: Construction Aptitude to handle such issues as: Variations in wall materials and thickness Different types of casings or sill constructions Changes from house settling Unforeseen structural damage And… Soft Skills to serve as the “face” of Pivotal Construction, LLC by: Taking time to get to know the homeowners Explaining to them what will happen throughout the day Answering any questions that come up Doing a final walk-thru and product demonstration Asking the happy homeowner for an online review at the conclusion of the job Qualifications Do you have: A minimum of 3 years of window installation and remodeling experience. A proven track record of superior workmanship. Valid driver's license High School diploma or equivalent Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.) Empathy and customer service skills. A strong sense of accountability—and an equally strong sense of teamwork The ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions. Ability and willingness to coach and mentor other installers Diagnostic skills: assessment, problem solving, and decision making Self-motivation, time- and work-process management skills, and the ability to work independently. Then we have: Excellent base pay with bonus structure Fit for Work Program Year-round installation work A chance to help people transform their homes and their lives