Customer Service Representatives at Stellarware Corp.

Hingham MA

28 April, 2021

4:34 PM

Description

Our organization is seeking detail-orientated individuals with demonstrated customer service abilities to become team members of our Child Support Lien Network project located in Norwell, MA. Stellarware Corporation was founded in 1997 as a unique firm that focuses on improving business and government communications by employing the technological advantages of the Internet. Stellarware is a premier, web-based solutions company that serves government and private sector organizations by building web systems that modernize business processes and communications. Responsibilities include: Perform quality assurance activities through automated and telephone inquiries to verify insurance claim status and insurance contact information.Accurately update database contact records in a proprietary system with information returned via spreadsheets and information provided over the phone.Records notes to case records providing clients with additional information.Review potential matched records to quality good matches.Send computer-generated documents, generate emails and excel spreadsheets.Provide professional and courteous customer service support to public and private network members.Ensure security and confidentiality of sensitive and/or protected information.Comply with all company policies/procedures including those pertaining to ethics and integrity.Training and development could also include current and future projects within our company.We are offering: Full-time OpportunityOn-the-job trainingAn attractive benefit package including Health, Dental, Vision, 401 (k)Schedule is Monday-Friday 8:30-5:00Please apply via email at [email protected]