Description
• Solve our customers problems. You will use your communication skills to understand the customers’ needs and use your superior problem-solving skills to identify solutions to get customers back up and running, all the while, delighting them and exceeding their expectations.
• Complete customers’ orders efficiently. You have expert product knowledge and help customers understand and get the most out of their services. Always, delighting them with a happy disposition and high level of professionalism.
• Technician safety is vital and TAK Communications has this as its top priority at all times, with even greater emphasis during the pandemic. All technician vehicles are fully supplied with required safety equipment, including masks, gloves, hand sanitizer and handwashing stations. Technicians are required to wear masks at all times when working in a customer’s home.
• Work outdoors in all weather conditions
• Drive Company vehicles responsibly and safely
• Complete assigned work to code in its entirety by understanding work orders and having the proper customer premise equipment (CPE) needed to complete assigned work
• Properly track working time and never conduct off the clockwork
• Perform work in a safe manor, following all OSHA and company guidelines
• Keep assigned company vehicle interior and exterior clean and organized at all time
• Pick up jobs when needed as instructed by TAK Dispatch and/or Supervisor/Manager
Requirements:
• Must be able to communicate in a courteous and professional manner
• Self starter
• Multitask, organize, prioritize, make decisions and work efficiently and effectively under deadlines required
• Must have basic mechanical aptitude
• Adaptability and being able to work individually and in a team environment
• Willing to travel
• Must have a valid driver’s license and ability to pass MVR screen
• Must be able to pass pre-employment background screen and drug test
Discussion
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