Billing Representative

Dallas TX

26 April, 2021

2:06 PM

Description

Lane & McClain Distributors, Inc. we sell, service, and install complex food and beverage equipment. We have been in business for 70+ years and are the authorized Taylor Equipment Distributor for the North Texas Territory. The ideal candidate will provide excellent inter-departmental and customer service by effectively managing request for information/documentation. This candidate will be a highly self-motived individual that interacts with all facets of the business. The successful person in this role will be personable, solution driven and methodical in their work and have a high level of attention to detail. PRIMARY RESPONSIBILITIES: Provide high level customer service including receiving telephone calls, communicating with sales, support staff, branches and customers as requiredCoordinate invoicing as it flows through Corporate SoftwareContact customers/national accounts/fellow distributors as needed to obtain paperwork required to complete billingProcess weekly, bi-weekly, and monthly billingGenerate regular and special invoicing, utilizing various portals and softwareWork closely with Sales Staff, Retail Customers, National Accounts, and fellow Distributors to resolve issuesWork with Sales team and Technicians to ensure all services have been billed outGenerate, and distribute special billing as requiredAssists with additional administrative duties as needed/directedMaintain a current and up-to-date procedure manual on direct responsibilities and provides cross-training to ensure that critical responsibilities are completed when out of the officeRecommend to management solutions and best practices for overall company improvementOther duties as assigned. EDUCATION REQUIREMENTS: High School Diploma EXPERIENCE REQUIREMENTS: Minimum 3 years of Billing experience.Minimum 2 years of Customer Service experience.Manufacture and Restaurant Experience.Bi-lingual given first consideration SKILLS AND ABILITIES REQUIREMENTS: Must possess excellent written and oral communication skillsMust possess good customer service skills.Must possess a general understanding of business practices.Must be able to work independently with minimal oversight.Must effectively manage time, consistently meet deadlines, and prioritize assignments for efficiency.Proficient in Microsoft Office (Excel, Word) Benefits offered: Paid time offHealth insuranceDental insurance401K planIf interested please email your resume to John Matczynski at [email protected]