NOW HIRING Full-Time Field Service Technicians - Benefits from day 1!

Eugene OR

Description

Cornerstone Building Brands is NOW HIRING Full time Field Service Technicians! Benefits starting on day one! Call 262-240-6430 to schedule your interview. Ready to Apply? Apply online here: Job Summary: Perform in-field warranty and service repairs and adjustment on window and door products. Provide technical feedback on product performance and deficiencies. Communicate with dealers on the status of specific services issues, also serves as a liaison between Insulate and the end-user. This position requires independent judgment, problem solving ability, keen observation skills and effective responsibility assumption. The required problem solving skills demand prompt action in making craftsman-like repairs or product replacements for customer satisfaction. Exceptional communication and interpersonal skills are essential for success in the position. Internal contacts will be all levels of employees and Territory Managers. External contacts are homeowners, contractors and distributors. Duties and Responsibilities: - Responsible for completion of all service requests in assigned territory. - Perform field repairs, glass replacements, operational adjustments and repair - Conduct field evaluations and inspections. - Provide documentation on work performed for each service call. - Review daily schedule of appointments with Service Scheduler for efficient routing and confirm appointments with customers prior to arrival. - Work closely with service scheduler providing feedback on complete and incomplete service requests. - Document requirements for follow-up appointments. - Assist in the scheduling of follow-up appointments. - Provide technical feedback. - Document information gathered in the field regarding operational and design deficiencies - Provide recommendations for modifications - Operate 1 ton van in a courteous and safe manner. - Maintain parts inventory in assigned service vehicle. - Monitor supply levels of parts and materials, restock as needed. Qualifications: - Knowledge of and skill in field service repairs and services - Skilled in the use of various tools and equipment used in the repair and replacement of windows and doors - Knowledge of general construction or building products installation - Knowledge of fenestration product and manufacturing technologies - Knowledge of common fenestration installation techniques and materials - Ability to maintain composure and direction during conversations with homeowners, contractors or distributors - Ability to develop rapport with a wide variety of individuals - Ability to work independently - Ability to read maps and operate vehicle from destination to destination Education - High School Diploma or equivalent - 1-2 years general construction or building products installation experience - 1-2 years fenestration manufacturing or installation experience - Valid State driver’s license with an exceptional driving record About Cornerstone Building Brands: Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.