Inbound Call Center Rep

Chicago IL

Description

Description Staff Management | SMX is looking for Customer Service Representatives for our Inbound call center with the Chicago Lighthouse. Conveniently located on the UIC campus, this position offers competitive pay and full time or part time hours to fit your schedule. $14/hr. Bilingual positions ($15/hr) also available. Job Responsibilities: Call Center Agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, billing issues, technical issues or general map questions. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available resources. You will be working with computers so must be able to type and learn how to navigate software. Excellent customer service skills and a great attitude are all that is required. • Full Time • 1st Shift • Temp to Hire Associate Requirements • HS Diploma or GED • Background Check • Drug Test • Credit Check • Must be at least 18 years old Associate Benefits: • Paid Training • Weekly paychecks • Direct Deposit or Cash Card pay options • Medical / Dental Insurance • Paid Sick Leave • Casual Dress Code • Climate Controlled Environment • Modern, high tech Environment • Other on the spot perks • Competitive Pay! Work Location: 750 South Halsted Chicago, IL,60607 We look forward to you joining our team!