Day-Time Cashier & Front-End Services Representative

La Grange IL

20 April, 2021

5:54 PM

Description

As a Hortons Cashier & Front-End Services Representative, you are more than just an ‘item scanner’. You play a major role in how our Hortons’ guests feel when they leave the store or end a phone call. You are the first and last team member that the guest interacts with. That’s why it’s so important to smile, greet, and thank each and every guest. This job involves tasks such as greeting Hortons’ guests, answering phone calls and directing calls to the appropriate departments, answering questions about products, taking payment and processing refunds, generating estimates, data entry, and implementing store policies. You will play a key role in providing legendary customer service to our Hortons’ guests and building guest loyalty. You will be responsible for operating our cash registers with accuracy and efficiency while ensuring the checkout experience is fast and friendly. This includes, but is not limited to, suggesting appropriate additional products, handling merchandise returns and exchanges quickly and efficiently, calling customers when their special orders are in and counting down their cash drawer at the end of each shift. Candidates well suited for our Cashier & Front-End Services Representative role are customer focused, have a friendly and approachable personality, enjoy working as part of a team, and can remain motivated when completing repetitive tasks. Learn more about this position at www.HortonsHome.com/Careers or apply by emailing [email protected].