GAT Airline Ground Support

830 Phillips Ln, Louisville KY

Description

We are looking for Ramp agents and Customer Service agents to join our team. The ramp agents are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes and performing other airplane servicing duties. Ramp agents have fast-paced careers and should be comfortable working in any weather, including rain, snow, and heat. The ideal candidate is capable of working in stressful situations, under rigid time constraints, and potentially interacting with customers. The customer service agents encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast-paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.