Maintenance Technician

300 Bellamy Ave, Conway SC

Description

POSITION SUMMARY The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies his/her knowledge of, but not limited to, carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis. The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evening, and holidays. JOB SPECIFIC COMPETENCIES Performs various community maintenance functions including but not limited to: Light bulb changes Filter changes Lock repairs/changes Install/repair window coverings HVAC repairs/ Replacement Caulking Painting Pool maintenance Vinyl repair & installation Electrical and plumbing Tile, carpet, flooring Roofing, gutters, fasteners Ceiling leaks Inspects and coordinates all make-ready repairs and services. Must be aware of the condition of apartments and the overall property and immediately initiate action to correct unsafe conditions. Ensures that storage areas remain locked when not in use. Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary. Assists in keeping grounds neat and free of litter. Performs on-call emergency service as requested. All emergency after hours calls must be responded to immediately, and the service person on call must have the ability to arrive at the property no more than an hour after a call comes in. Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor. Must have the ability to select appropriate materials for the property as needed. And assist in the ordering of supplies. Performs inspection of exterior lighting of the property on a schedule determined by the Community Manager. Responsible for maintaining a clean and organized work environment in the maintenance shop. Responds to resident service requests and concerns in a timely, professional manner. Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner. Maintains a complete clean and neat uniform, name tag must be worn when working on any Caliber Property including nights and weekends, if applicable. Distributes notices and communications to residents as needed. Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints about maintenance services and exhibits a sense of urgency with assigned work orders. Attend and assist in resident activities and functions after hours as needed. Records activities in maintenance log. Responsible for maintaining other logs (pool, HVAC, preventative maintenance, etc.) Completes and updates all lighting inspections monthly and fire life/safety inspections as directed by Community Manager. Assists the Community Manager and Assistant Community Manager with other tasks as requested. Comply with and enforce all Caliber policies. Embraces and executes the vision, mission, and beliefs of the Company. Supports/Enforces the safety program. Is punctual and present at work when scheduled. Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays