Account Manager

Montgomery AL

Description

Job Description Natural Leader. Analytical Problem Solver. Clear Communicator. Join Staff Management | SMX as our next Account Manager. In the role of Account Manager, you will be a leader at the center of the action. Critical to maintaining a positive and productive relationship with our client, you will lead our dedicated onsite service team and the associates who make up our daily contingent workforce. Responsible for overall site operations, you will manage annual revenues between $1 million - $5 million, regularly following-up with both end user clients who work with our associates and executive level facility managers to ensure that all strategic goals and objectives are met. As the Account Manager you will apply your outstanding management skills to facilitate an efficient, safe and productive onsite operation. Essential Job Functions CLIENT RELATIONSHIP MANAGEMENT Ability to build and maintain strong client relationships. Support positive corporate partnerships through a proven track record of achieving production goals and/or service level agreements. ASSOCIATE MANAGEMENT Interviewing, hiring, orientation, training, scheduling and attendance, shift meeting and safety briefings, promotion and dismissals, achievements and infractions and other general duties as assigned. SAFETY PROGRAMMING Ensuring service team performs all tasks relative to the safety program. Responsible for the development and the implementation of the program. REPORTING & PAYROLL Time-keeping, payroll processing, invoicing, risk reporting data, associate performance to ensure short- and long-term goals are reliably met. DATA ANALYSIS Trend analysis, recruiting and financial forecasting to understand trends, optimize efficiency and improve service delivery, accounting seasonal fluctuation occurs. RECRUITING Lead all recruiting efforts to ensure sufficient, qualified staff levels are consistently met. Education/Experience • A.A. or equivalent from an accredited two-year college or technical school, or at least one year of related experience. • Ability to solve complex problems, sometimes involving higher math, to quickly adapt to changes in a fluctuating business environment • Knowledge of MS Office software: Excel, Outlook, PowerPoint, Word • Comfort communicating to various audiences, both orally and in writing • Strong interpersonal and customer service skills • Exceptional attention to detail Location 134 High Street Montgomery, AL, 36104 We look forward to you joining our team!