Experience Specialists for The Selfie Market

845 Market Street, San Francisco CA

Description

Experience Specialist (Part-Time) TITLE: Experience Specialist REPORTS TO: Assistant General Manager, Leadership Team Role & Responsibilities: Experience Specialists ensure that each guest has a memorable visit by engaging and showcasing their vibrant personality and naturally warm presence within a musical experience that is shared with people of all ages. The Selfie Market is committed to creating a welcoming, inclusive, and safe environment for guests and staff alike, and our team members are responsible for actively supporting these values. The ideal candidate: is highly motivated, values artistic concepts, has a strong sense of emotional intelligence, discernment and is passionate about providing exceptional service. Customer Engagement: • Cultivates an environment that promotes genuine connections with guests. • Demonstrates decision-making skills that enhance guests’ experiences in an empowered manner • Has a clear, professional, and informative communication style. • Adapts quickly to changing priorities and customer needs. • Thrives in a dynamic and collaborative environment. • Shows dedication by putting safety first and educating guests on all safety practices. • Demonstrates knowledge of artistic concepts and takes ownership over designated zone Development: • Supports new hires through mentorship and coworkers through exceptional teamwork and effective communication. • Eager to learn • Shows support and respect for team members and leadership • Possesses self-awareness and practices self-development • Collaborates and actively participates in pre-shift meetings • Demonstrates decision making skills that enhances professionalismAesthetic Understanding: • Supports brand messaging by assuring rooms are clean and orderly. Regular cleaning duties include (but are not limited to): dusting, sanitizing surfaces and installation materials, cleaning floors, changing garbage, etc. • Ensures daily setup fits the artistic design created for the space, and visual standards are maintained. • Is aware of professional presence and acts as a brand ambassador reflective of the company’s values and aesthetic Requirements: • Must have 1-3 years of experience in customer service, particularly in a fast paced environment (no required) • Must be punctual and reliable. • Must be inclusive and discerning. • Flexible schedule is preferred; weekend availability required. (we operated currently Thursday thru Sunday) • Flexible with tasks throughout the workday. • Has the ability to stand for an extended period of time and lift materials, as needed • Responsible for participating in cleaning procedures for all areas of the venue. This is a part time temporary position. Additional private event opportunities will be available for additional hours to be picked up. Hourly Rate $16.07 per hour (temporary PT) To apply please fill out the link