Installation technician

Greensboro NC

Description

Amp smart is the the fastest growing security company in the alarm industry! I'm currently seeking to fill spots on its Installation team. Offering a competitive base pay per install plus additional financial incentives. Job Description Job Summary * Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, etc. is desired. * Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails extensive use of personal car while on company business. Responsibilities and Duties * Achieves expected productivity levels associated with assigned workload and level of experience. * Manages territory, inventory and customer relationships. Demonstrates good technical and customer relation skills. Demonstrates technical expertise * Performs a full range of servicing and repair service procedures including diagnostics, installation and removal on assigned equipment. * Performs Basic security installation, sets up customers mobile access, and provides customer training on their personal systems. * Performs troubleshooting and repairs or replaces equipment components as necessary. * Demonstrates required digital competencies associated with assigned products and level assignment. * Completes technical training on new equipment as assigned. Supports territory * Works closely with sales partners to maximize equipment leads and upgrade opportunities. * Maintains and manages own parts inventory with a high degree of accuracy. * Completes all required tasks in an accurate and timely manner. * Complies with all company policies. Customer Service * Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed. * Exhibits professional appearance and demeanor at all times. * Maintains productive, professional relationship with all company personnel. * Maintains a positive demeanor and is a contributing team member. * Responsible for maintaining a "car stock" inventory. * Performs other duties as assigned. Qualifications and Skills * Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, etc. is desired. * Requires a valid state driver's license and minimum level of auto insurance coverage per company policy for position entails use of personal car while on company business. Responsibilities will include: -MUST PASS CRIMINAL BACKGROUND CHECK.* MUST HAVE RELIABLE SOURCE OF TRANSPORTATION - Installation, Service, and Troubleshooting of a variety of residential burglary alarm systems. - Ability to manage a multiple appointments scheduled/ same day sales daily/weekly. - Accurately complete work orders and paperwork. - Educate customers in various system operations and maintenance.