Parts and service specialist

Livonia MI

Description

Weingartz has a 75-year reputation as an industry leader and great place to work. We provide a family-oriented environment to build a career and are honored to have many employees that have been with us for 20-plus years. We are still growing quickly and have stable leadership, top brands, on-the-job training, and an exceptional team. We are looking to invest in expanding our employment base to continue our growth. We are an equal-opportunity employer. Find more information about our company and history at www.weingartz.com. Weingartz in Livonia is in search of a Parts and Service Specialist What to Expect A company that puts a very high value on expertise and customer satisfaction and gives our Representatives the tools and authority to make good decisions for our customers. Lots of opportunities to grow in the position and paths for advancement as skills grow. Excellent pay and world-class benefits. Regular performance reviews and feedback with leadership that wants to help you progress in your career. Responsibilities Assisting customers with finding the parts that they need and writing up service orders in-store, on the phone, and via email and text. Answering minor technical questions and guiding customers toward potential solutions. Assisting customers in loading of equipment into their vehicle. Utilizing wide variety of resources to help solve issues for customers and build on our excellent reputation for customer service. 40-hours per week year-round with mandatory overtime during peak times (especially spring). Requirements Excellent verbal and written communication skills. Basic technical knowledge about mechanical systems – experience in parts or service from automotive, electrical, or other fields can be transferable to power equipment. Strong computer competence – we will train on our systems; applicants must have good keyboarding and general computer knowledge. Pleasant disposition. Ability to work independently with light supervision in an efficient manner. Attention to detail with a commitment to quality work. Ability to lift up to 35 pounds regularly and follow written and verbal instructions. Desire to please customers and do-what-it-takes attitude. Benefits Medical, dental, life, and short-term disability insurance with premiums 100% paid by Weingartz (including 100% premium coverage for employees’ families). Paid time off earned monthly and paid holidays. 401(k) with generous matching program. Wellness program, employee discounts, and other fringe benefits. Job Type: Full-time Salary: $12.00 to $15.00 /hour Visit our websites---www.weingartz.com and wandpmanagement.com We are an equal opportunity employer and will not unlawfully discriminate on the basis of race, color, sex, national origin, age, religion, marital or veteran status, the presence of a medical condition or handicap, height, weight, arrest record or any other protected status in the hiring, payment, discipline or promotion of employees #ind5