Front Desk Supervisor at Holiday Inn Carmel, IN $18 - $20 per Hour.

15131 Thatcher Ln near 151th Street, Westfield IN

Description

Basic Function Responsible for assisting the General Manager by providing cooperative leadership and managing processes to ensure the hotel meets and maintains all Company expectations in regard to Quality, Service, Profit, and Teamwork. Assist in promoting, developing and maintaining a work environment that provides an exceptional Service experience for both team members and guests. Assist with operating the hotel within an approved annual operating budget. Assists in ensuring Hotels policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. General Knowledge, Skill and Ability Requires a knowledge of business leadership etiquette, principles and practices. Requires the ability to speak English and communicate clearly and effectively, both orally and in writing. Effective communication includes the ability to handle team member and guests issues with finesse and professionalism. Requires ability to relate and interact with people in a warm, friendly and professional manner. Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail. Requires the ability to handle multiple tasks simultaneously and efficiently.