Vehicle Service Representative

Baltimore MD

Description

JOB TITLE: Vehicle Service Representative CLASSIFICATION: Hourly DEPARTMENT: Operations STATUS: Fulltime JOB SUMMARY: Employee is responsible for the in and out processing of vehicles. They will conduct detailed vehicle inspections both interior and exterior while working with the Service Member. The VSR will be assigned tasks to support tasks of the administrative operations. REPORTING RELATIONSHIP: Site Manager or Assistant Manager of VPC DUTIES AND RESPONSIBILITIES: • Must follow all safety requirements in accordance with IAL policies • Conduct pre-inspection of vehicles • Conduct detailed joint inspection of vehicles to include interior and exterior on vehicle inspection form to include vehicle for all safety equipment, identifying leaks and pre-existing damage • Prepare property inventory in shipping box to include spare tire, jack, lug wrench, wheel locking device and floor mats • Operate a digital camera to record defects and damage • Places and maintains decals on vehicles, washes, polishes, and cleans interiors and exteriors of vehicles • Perform the above duties in accordance with the IAL Standard Operating Procedures • Respond to routine request by phone, in person, or by correspondence • Maintains clean work areas to include inspection area • Ability to perform multi-task with minimal supervision • Other duties as assigned by Management PHYSICAL REQUIREMENTS: Must be able to perform duties in inclement weather, lift to 50 lbs., possess physical capability to stoop, twist and bend to complete car inspections on the lower areas of vehicles. QUALIFICATIONS AND REQUIREMENTS: • Must be customer oriented and possess excellent interpersonal skills to relate to people • Must have a valid state driver’s license and ability to operate a standard transmission • High school graduate or GED • Previous automotive experience is preferred • Must be fluent in reading, writing and speaking the English language • Must have strong organizational skills and attention to detail • Must maintain a professional appearance and demeanor • Drug Free work environment Schedule and operating hours Monday through Friday 8am through 5pm. Submit resume to the reply email on the ad